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- product information/recalls -

Customers Are Our Top Priority

Marshalls has built its reputation on offering our customers an ever changing selection of brand name and designer clothing, footwear and accessories for the whole family at outstanding values every day. Our customers have always been and continue to be our top priority and the quality of product we sell to them is important to us.

Product Quality

At Marshalls, our values extend to the longstanding relationships we build with our vendors. Our vendors warrant to our Company that their goods have been manufactured and shipped in accordance with all applicable laws, regulations, and industry standards, including human rights standards.

If merchandise is found to be inconsistent with safety standards, we take appropriate steps and will remove the product in question from sale if necessary. In the case of product recalls conducted in cooperation with governmental agencies, we work closely with our vendors and/or the appropriate agencies to ensure the required recall information is available to our customers. We have solid practices in place which include instructing our stores to quickly pull recalled product off our shelves and posting in-store signage to inform customers of actions they may take. Our customers may always contact Customer Service at 1-800-646-9466 (English) or 1-888-405-2335 (French) for additional information.

Product Recalls

For your convenience, we provide below a list of products sold by Marshalls Canada that have recently been recalled in cooperation with Health Canada and other federal agencies. You can review further details, such as the steps you may take if you purchased the recalled item(s), by clicking on each link. The list below is limited to recent recalls, and, though we do try to keep it up to date, it is not intended to be an authoritative list of recalled products. For more information about product safety and safety recalls, please visit

PDF iconMZB Recalls Select Children's Light-Up Watches  August 2015

PDF iconFood Recall Warning - Aurora Brands Cranberry Health Mix Recalled Due to Salmonella  March 2015

PDF iconOutset Media Recalls Mirari Zig-Zag Xylo Train   March 2015

PDF iconBollinger Fitness Recalls Resistance Bands  July 2014

PDF iconAttitudes Import Recalls Tripod Lamps  June 2014

PDF iconTJX Canada Recalls Spiderman Water Bottle  June 2014*

PDF iconTJX Canada Recalls Fahrenheit 1600W Hair Dryer  June 2014*

PDF iconAllergy Alert - Undeclared Soy in I Heart Keenwah Brand Products  April 2014

PDF iconDyson Recalls Dyson Hot and Dyson Hot & Cool Heaters  April 2014

This Product Info/Recall page is as of August 5, 2015.

*Recalls conducted of TJX private label merchandise remain on our product recall list for approximately three years. All other product recalls remain on this list for approximately 18 months.

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Product shown on this site is representative of the merchandise in our stores. Styles and items will vary by store.